Refund Policy
Last updated: May 12, 2026
Thank you for using EmailListClean. We value your business and want to ensure your complete satisfaction with our services. Please read our refund policy carefully before making a purchase.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our plans. If you are not satisfied with our service for any reason, you may request a full refund within 30 days of your purchase date.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- Your refund request must be submitted within 30 days of the original purchase date.
- You have not violated our Terms of Service.
- The request is for a subscription plan or one-time credit purchase made directly through EmailListClean.
Non-Refundable Items
The following are not eligible for refunds:
- Email verification credits that have already been used.
- Purchases made more than 30 days prior to the refund request.
- Accounts terminated due to violations of our Terms of Service.
How to Request a Refund
To request a refund, please contact our support team at support@emaillistclean.com with the following information:
- Your full name and email address associated with your account.
- Your order or transaction ID.
- The reason for your refund request.
Our support team will review your request and respond within 3-5 business days. Approved refunds will be processed back to the original payment method within 5-10 business days.
Partial Refunds
In certain circumstances, partial refunds may be granted at our discretion. This may apply when a portion of the purchased credits or subscription period has been used.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@emaillistclean.com.